Management Center's Managing Workplace Interrelations: Diffusing Conflict and Staying Cool

Presenter: Dr. Jacqui Valentine, motivational speaker and communications skills trainer, has conducted numerous workshops and seminars. She has delivered keynote addresses throughout the United States and Canada. Dr. Valentine believes that self-development promotes self-assurance and self-assurance enhances a brighter, healthier mental attitude. And with that philosophy, she brings vitality to all her presentations.
 
Workshop Description:
This session will address workplace performance and communication issues and building supervisory skills in a constructive and proactive manner. Role-playing and case scenarios will be presented.
Topics to be discussed:
• Developing a positive approach to managing conflict
• Recognizing and removing communication barriers
• Focusing on achieving win-win outcomes
• Learning skills for handling difficult workplace interactions
Who should attend: Executive directors, program managers, development officers, marketing and communications and outreach staff. Open. Limited to the first 20 registrants.